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| | Business By Phone |
 | | TeleMax, by noted telephone and communications expert George Walther, is a complete video training system for telesales representatives, customer service reps, and their managers. |
 | | Each of the twelve tape modules (six for reps, six for managers) averages 55 minutes of solid content, focusing on a single topic, and also includes an interactive workbook. |
 | | Use tone of voice, body language, and Power Talking phrases to assure a top-rate image with every single customer contact. |
| www.businessbyphone.com /telemax.htm (468 words) |
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