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| | Net Master Hosting - Web Site Hosting, Virtual Domains, Dedicated Servers, E-Commerce (Site not responding. Last check: 2007-11-06) |
 | | Unavailability of Customer's Server due to Customer's web content or application programming, acts of Customer or its agents, network unavailability outside of the NMH Network or events of force majeure shall not be deemed Server unavailability for the purpose of this Commitment. |
 | | If NMH determines in its reasonable commercial judgment that Customer's Server was unavailable for one or more (but fewer than four) consecutive hours during a calendar month, NMH, upon Customer's request, will credit Customer's account for such month the pro-rated charges for one day's service for that server. |
 | | Or if NMH so determines that the Server was unavailable for four (4) or more consecutive hours during any calendar month, NMH, upon Customer's request, will credit Customer's account for such month for the pro-rated charges for one week's service for that server. |
| www.netmasterhosting.com /service_level.html (833 words) |
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