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| | AT&T Labs Research - Projects - WISL (Site not responding. Last check: 2007-11-05) |
 | | ATandT WISL Agent also enables an on-premises or remote supervisor to monitor agents through both audio and visual means. |
 | | ATandT WISL is not only full-featured, but is also easy to set up and use, and is modular and flexible in its design so it can be customized, allowing a company to maximize its investment in existing equipment and the productivity of its workforce. |
 | | ATandT WISL was developed by an ATandT Labs Research team led by Shelley Goldman, and including Yihsiu Chen, Mark Foladare, Shaoqing Wang, Robert Westrich, and Aleksandr Zelenzniak. |
| akpublic.research.att.com:9000 /projects/wisl_old (1406 words) |
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