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Topic: West Teleservices

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	West .:. Financial Information .:. News Releases
		West TeleServices Records 51.0% Rise in Third Quarter Earnings; Revenues Expand 32.5% to $189.5 Million
		Neb., Aug. 14 -- West TeleServices Corporation (Nasdaq: WTSC), a leading provider of innovative full service customer care solutions using the latest in voice and Internet technology, announced today that it is entering into a strategic relationship with Synchrony Communications, a leading provider of interaction management solutions that en...
		OMAHA, Neb., June 22 -- West TeleServices Corporation (Nasdaq: WTSC), a leading provider of innovative full service customer care solutions using the latest in voice and Internet technology, was named in Barron's June 19, 2000 issue as one of fifty-nine stocks demonstrating relative strength compared to the Nasdaq composite since October 15, 1999.
	investor.shareholder.com /west/releases.cfm?Year=&ReleasesType=&DisplayPage=6 (309 words)

	West Corporation - Wikipedia, the free encyclopedia
		Not too long afterward live-operator, outbound teleservices were being offered to large volume sales campaigns.
		Today many of North America's Fortune 1000 companies are aided by West and other companies alike in the growth of not just the business at hand, but the telecommunication industry in a whole.
		West is also a third-party vendor for Cingular Wireless, and provides Business End User Care and National Business Ordering centres in Victoria, British Columbia and Reno, Nevada.
	en.wikipedia.org /wiki/West_Corporation (616 words)

	West TeleServices Corporation Forecasts Slower Revenue And Earnings Growth For 1999 (Site not responding. Last check: 2007-10-24)
		West expects the combined revenue growth in these two divisions to remain in excess of 25 percent for 1999 when measured for year-over-year growth.
		The Interactive Teleservices division will remain a contributing factor to the strong growth West is forecasting for the Operator Teleservices division by providing high-volume call handling capabilities and allowing consumers the option of being transferred to a live operator.
		West's actual results in the future could differ significantly from the results discussed or implied in such forward-looking statements.
	www.prnewswire.com /cgi-bin/stories.pl?ACCT=105&STORY=/www/story/12-01-1998/0000815392 (383 words)

	West Virginia Development Office - Media Center - Focus Third Quarter 1998
		West Virginia outpaced the national average in manufacturing job growth for 1997-1998, according to reports compiled by the U.S. Census Bureau, the 1996 Survey of Manufacturers and the U.S. Bureau of Labor Statistics.
		West Virginia achieved a 1.7 percent growth rate, as compared to the national average of 1.2 percent.
		The West Virginia delegation sponsored a luncheon for the Toronto Board of Trade, the city’s equivalent to a chamber of commerce, where representatives discussed the state’s economy and the opportunities for additional trade and investment.
	www.wvdo.org /media/focus398.html (1646 words)

	West Side Market (Site not responding. Last check: 2007-10-24)
		The Upper West Side is a neighborhood of the borough of Manhattan in New York City that lies between Central Park and the Hudson River.
		In modern terms, the Upper West Side is bounded on the south by 59th Street, Central Park to the east.
		From west to east, the avenues of the UWS are Riverside Drive (12th Avenue), West End Avenue (11th Avenue), Amsterdam Avenue (10th Avenue), Columbus Avenue (9th Avenue), and Central Park West (8th Avenue).
	www.wwwtln.com /finance/203/west-side-market.html (1407 words)

	West Pointe Bank (Site not responding. Last check: 2007-10-24)
		In either case, it is often treated as separate from the West Bank due to its importance; for example, the Oslo Peace Accords treat the status of East Jerusalem as a separate matter from the status of the other Palestinian territories, to be resolved at a later undetermined date.
		The West Bank is considered by the United Nations and most countries as occupied by Israel, though some Israelis and various other groups prefer to refer to it as "disputed" rather than "occupied" territory.
		Bank of the West is a wholly-owned subsidiary of BNP Paribas with two principal subsidiaries: Bank of the West in the Western United States, and First Hawaiian Bank in Hawaii, Guam, and Saipan.
	www.wwwtln.com /finance/203/west-pointe-bank.html (1194 words)

	Jamaica Gleaner - West Corporation pumps new life into Teleservices - Wednesday \| August 14, 2002
		West will begin performing outbound transactions at these centres in late August or early September, the US contact centre company stated in its June quarterly report.
		Teleservices slashed hundreds of staff to level off at about 500 employees in February as a result of the downturn in business in the United States, its primary market.
		West's technical infrastructure will be utilised allowing all scripting, reporting, call monitoring and call verification to be controlled by West's San Antonio facility, West stated in its quarterly report.
	www.jamaica-gleaner.com /gleaner/20020814/business/business1.html (521 words)

	West TeleServices Corp. First Quarter Earnings Up 12 Percent to $14 Million; Revenue Increases 19 Percent to $138 ... (Site not responding. Last check: 2007-10-24)
		Revenue was evenly balanced among two of the three major types of services: inbound and outbound teleservices, with a lesser relative proportion of interactive services.
		For the first quarter of 1999, inbound revenues constituted 42.7 percent of the total, outbound was 36.1 percent and interactive services contributed 21.2 percent of the quarter's total revenue.
		West TeleServices Corporation is one of the largest independent teleservices companies in the United States and provides a full range of customized telecommunications-based services to business clients on an outsourced basis.
	www.prnewswire.com /cgi-bin/stories.pl?ACCT=104&STORY=/www/story/04-27-1999/0000920386&EDATE= (1223 words)

	Telemarketing center targets April opening (Site not responding. Last check: 2007-10-24)
		West TeleServices Direct will open in April a new 25,000-square-foot telemarketing service center employing 526 workers at the former Mall of America in West Lubbock.
		West TeleServices is in the midst of a $1.2 million renovation of the mall, located on the southwest corner of the intersection of 19th Street and West Loop 289.
		West TeleServices, which already operates Texas service centers in San Antonio, El Paso, Killeen and Waco, is an outbound telemarketing company whose customers include ATandT, America Online, Commonwealth Edison and Sun Microsystems.
	www.lubbockonline.com /news/022897/telemark.htm (425 words)

	al.com's Printer-Friendly Page (Site not responding. Last check: 2007-10-24)
		West Corp., parent company of West Teleservices, an-nounced plans Friday to hire 300 additional customer service representatives at its Huntsville call center.
		West offers insurance, paid vacation and other benefits, according to a company news release.
		West, based in Omaha, Neb., has 27,000 employees in North America, Europe and Asia.
	www.huntsvillealabamausa.com /news/biz_news/2004/081404_west.htm (240 words)

	Chris Van Wagenen - Chalk up another new biz
		West Teleservices reportedly has leased 24,970 square feet of space at the 127,525-square-feet mall, which has been renamed Gateway Plaza by Westar, according to Marty Cleckler, a leasing agent for the property.
		West Teleservices has since contracted with MJC of San Antonio to remodel the property at a cost of $1.2 million, based on permit records filed with the Lubbock Building Inspections Department.
		West Teleservices is involved in customer service and product support, inbound orders, automated voice response involving product information, credit card activation, outside sales, customer acquisition and retention campaigns, according to Smith Barney.
	www.lubbockonline.com /news/020997/chrisvan.htm (636 words)

	Region answers call of teleservices firms
		Then in January, West TeleServices formally announced the opening of its new facility in the former Hills store on West 38th Street in Millcreek.
		West was drawn here by a large pool of available employees -- some of whom showed their willingness to work by responding to a "blind" newspaper ad several months back, company officials said.
		Teleservices can only grow so much here, though, because of the limited pool of employees, according to Covatto and the Economic Development Corp.'s Bossolt.
	www.goerie.com /erie2000/region_answers_call_of_teleser.html (1047 words)

	WILSONDAILY.COM
		Individuals will be offered a full-line of benefits based on their employment status, including health, life and dental insurance, paid time off, 100 percent tuition reimbursement, stock purchase, and 401(k).
		West Corporation is a leading provider of outsourced communication solutions to many of the world's largest companies.
		West's integrated suite of customized solutions includes customer acquisition, customer care and retention services, interactive voice response services, and conferencing and accounts receivable management services.
	www.wilsondaily.com /Wil_region/Business/296683867496610.php (437 words)

	Resources, Center for Executive Women, Kellogg School of Management
		West Teleservices was the eighth pure-play teleservices company to go public.
		One of the players trying to convince West Teleservice to go public was Smithson and Associates, a regional investment bank.
		As a senior banker at Smithson and Associates, it was Margaret Little's responsibility to convince West Teleservice's management that Smithson and Associates was the most qualified to underwrite their offering.
	www.kellogg.northwestern.edu /research/cew/resources.htm (375 words)

	Verizon \| March 15, 1999
		The West Virginia call centers when fully staffed will operate 24 hours a day, seven days a week, and are expected to handle about 7 million calls per year.
		Jay Rockefeller said, "This is yet another step towards making West Virginia a place where the aviation industry will want to do business in the 21st century." Jim Goodwin, the airline's president and chief operating officer and a West Virginia native, joined Underwood and Rockefeller for the announcements.
		West Virginia has attracted dozens of call centers since the state and Bell Atlantic launched an effort in 1990 to attract such operations to West Virginia through the Office of the Future program.
	www22.verizon.com /about/community/wv/information/info_news/info_news_1999/03_15_1999b.html (344 words)

	Vindy.com - Deal brings hope for 900 Niles jobs
		West is also asking Niles and Trumbull County to approve a 75 percent 10-year abatement on real and personal property taxes.
		West would promise to hire 400 or more full-time and 500 part-time permanent employees within one year of completing the project.
		West would have to repay any abated taxes if it employs less than 75 percent of the promised work force number after three years.
	www.vindy.com /featured/281553779289398.php (677 words)

	Daily Egyptian: ENTER TITLE AND KEY WORDS
		Just when you thought it was safe to pick up the telephone, West Teleservices, a direct marketing services firm based in Omaha, Neb., breezes into Carbondale and sets up shop.
		The telemarketing company, one of the largest in the United States, was signed by city officials in December after six months of courtship by the Carbondale Business Development Corporation and will begin operations the second week of March.
		West Teleservices (Telewest) will be housed in the Erma Hayes Complex, 2311 S. Illinois Ave.
	www.dailyegyptian.com /Spring98/020498/gov-telewest.html (465 words)

	al.com's Printer-Friendly Page (Site not responding. Last check: 2007-10-24)
		Most of DirecTV technical calls have been handled by two locations of West TeleServices, including the West call center in Huntsville, which started taking calls in July 2000.
		DirecTV is working with West to make sure that those DirecTV-dedicated customer service representatives are aware of the opportunity to make the move to DirecTV, he said.
		A West TeleServices spokeswoman couldn't be reached for comment on the number of West employees here that might be affected.
	www.huntsvillealabamausa.com /news/biz_news/2004/071004_directv.htm (307 words)

	WorkFromHomeMomma: West WAHA Speaks Up
		West makes commitments that it cannot keep not to mention it would seem that they are unable to keep any long term contracts due to quality issues.
		It seems that the only clients West is able to keep on a long term basis are all being investigated by numerous agencies including the FDA, FTC and numerous other State and Federal Angencies for fraud, deception to name a few.
		West seems to justify their being in bed with these crooks as "hey we just take calls for em".
	www.workfromhomemomma.com /2006/07/west_waha_speaks_up.html (662 words)

	Tata \| Media releases \| Tata Teleservices launches telecom services in Kolkata
		Tata Teleservices has already installed over 160 cell sites (which is the largest number set up by any operator at launch) in the first phase of its network roll out itself.
		What makes this occasion significant is that Tata Teleservices is launching with nearly 200 cell sites at launch itself making this among the largest network implementations ever carried out at one time.
		Tata Teleservices is offering attractive value-for-money tariff plans and a range of handsets suited to diverse customer segments.
	www.tata.com /tata_teleservices/releases/20050128.htm (1396 words)

	The Motley Fool, 7/10/97: The Lunchtime News
		West Marine has been getting clocked for a months now after hitting its highs in August of 1996 as momentum-based investors fled the shares as growth cooled to a more reasonable (and sustainable) level.
		A major retailer of boating and aquatic supplies, West Marine has pursued a high-growth strategy by acquiring competitors and building new units in attractive regions of the country.
		West Marine looks for a decent-sized marina in a well-populated area and makes sure that it has a store there.
	www.fool.com /LunchNews/1997/LunchNews970710.htm (1350 words)

	West .:. Career Opportunities
		Companies worldwide choose West Corporation as their communication solutions provider for good reason.
		Equipped with the most advanced technology, comprehensive resources, diversified portfolio of services, and knowledge to make it all happen; West's professionals are the best in the communications industry.
		Without its team of dedicated, customer-focused agents, West could not provide the unmatched level of service excellence in which our customers are accustomed.
	www.west.com /careers/index.asp (183 words)

	Migration from Exchange 5
		West's Exchange 5.5 environment was fairly typical -- three servers (approx 600 users per server, not bad for 5.5), 50 GB of data per server (but not a whole lot of data, 83 MB per user).
		West, and the consultant Rainer Technology, realized this new feature introduced a new management issue -- how to assign users to the individual post offices.
		Here's the kicker: While West was able to consolidate their three Exchange servers down to two, they had to put other servers in the mix.
	users.telenet.be /martine.debrucker/migration_from_exchange_5.htm (441 words)

	DLD 115-13 - FREE LONG DISTANCE FOR TRAVELERS
		West TeleServices Corporation is a leading provider of innovative, full-service customer care solutions that help Fortune 500 and E-100 companies acquire, retain and grow profitable customer relationships.
		West has the technology and experience needed to create customized solutions that work for both e-business initiatives and traditional business ventures.
		West's customer contact solutions incorporate live agent and automated services using the latest in voice and Internet technology.
	www.thedigest.com /more/115-13.html (741 words)

	Event : Coming To America: The New Reality of Teleservices Compliance & Doing Business in the U.S.
		As the ‘spokesman for the teleservices industry’, Tim has conducted over 700 interviews on issues related to federal and state legislation, and has appeared on national programs and network such as Hardball with Chris Matthews, The O’Reilly Factor, Crossfire, Fox News, CNN, CNBC, NBC, ABC, CBS and others.
		Searcy is a highly sought after international speaker on the future of the direct marketing industry and his articles have been published in consumer and trade publications both in North America and in Europe.
		He also advises owners and operators of call centers and teleservices companies on federal and state regulatory compliance issues, as well as on the applicability of various state registration and bonding requirements.Mr.
	www.contactcenterworld.com /html/ev/ev_{c61661d9-84fa-40f1-b657-3db16e96d1a1}.asp (578 words)

	Vindy.com - 880 phone jobs call for elation
		West Corp., a customer service provider with 27,000 employees in the United States, Europe and Asia, announced Tuesday that it will open its new center next month in the 82,000-square-foot former MCI facility.
		West's announcement followed state approval Monday of a 75 percent five-year tax credit for the company's West Teleservices division.
		West Corp.'s new call center is a positive for Niles, said auditor Neil Buccino.
	www.vindy.com /featured/281561524125970.php (655 words)

	THOMAS BARKER - WEST TELESERVICES CORPORATION (WTSC): TWST
		West currently has in excess of 40 other clients that make up approximately 80% of our revenue.
		West also provides teleservices to more than 800 clients within several key vertical markets.
		Last year, Operator Teleservices, our inbound division, provided 39% of our total revenue and 36% of our revenue was derived from our outbound division.
	www.twst.com /notes/articles/gay614.html (292 words)

	Tata Group \| Our companies \| Tata Teleservices \| Profile
		Tata Teleservices (TTSL) spearheads the Tata Group's presence in the Indian telecom sector.
		Incorporated in 1996, the company was the first to launch CDMA mobile services in India (in the Andhra Pradesh circle).
		TTSL, which heralded convergence technologies in the Indian telecom sector, is today the market leader in the fixed wireless telephony market with a customer base of over 2.68 million.
	www.tata.com /tata_teleservices (280 words)

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